Reference

Privacy Policy for Your menu77 Account

menu77 Privacy Policy explains what account, wallet and device details we collect, why we use them, and how you can ask about them.

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menu77 Privacy Policy for Your menu77 Account
CONTACT ROUTES

Ask About Privacy Through Support

A clear contact route helps you ask what data we hold or why a wallet record appears on your account.

Account privacy request Ask us to explain the account details linked to your phone verification, login history or support messages. Keep your request inside the signed-in support path so we can match it to the right account without exposing private details through an unverified conversation.
Wallet record question For a DANA, OVO, GoPay or QRIS question, send the payment reference and approximate time shown in your receipt. We use those details to locate the relevant status record while limiting the request to the transaction and account involved.
Access or correction help If your phone number, device details or account data needs correction, contact us through the account support route. We may request a fresh phone check before changing sensitive fields, then explain which parts can be updated under applicable local requirements.
DATA HANDLING

How We Handle Six Privacy Areas

We keep this Privacy Policy practical by linking each data use to an account action you can recognise.

Account details

We use your account and phone verification details to create access, confirm that a request comes from you and respond to account questions. If you ask for a correction, we compare the request with existing account records before making a change.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help us match a receipt with the correct account. We use the reference for status checks and support, rather than treating it as permission to inspect unrelated wallet activity.

Cookies and devices

Cookies can keep a signed-in session working and help us understand basic security events. Browser, device and login details may be recorded when you move from phone verification to the lobby, including when you use a mobile browser instead of a desktop.

Account security

We use login and device signals to investigate unusual access and may pause a sensitive request until phone verification is complete. Do not share your password or verification code in support messages; our checks are designed to protect the account tied to you.

Retention of records

We keep account, payment and support records only as long as needed for the stated service, security and legal purposes. Retention can differ by record type and local requirement, so we can explain the applicable period when you contact us about a specific request.

Changes and questions

You can contact us to ask for access, correction or clarification about personal details connected with your account. Tell us which record concerns you, such as a QRIS receipt or login event, and we will assess the request under the Privacy Policy and applicable law.

Privacy Policy Answers for menu77

These Privacy Policy answers focus on the account steps and payment records you are most likely to ask about before opening or using menu77. They cover what we collect, how you can request access or correction, and what happens when a phone or device check is needed. If your situation is not listed, use the account support path and include only the details needed to identify your request.

It covers personal and technical details connected with your account, including phone verification, login events, device signals, support messages and payment references. It explains why we use those details for access, security, wallet status checks and legal duties where local law permits.

We use your phone number to create and protect account access, complete phone verification and help match a support request to you. If you ask about a login or wallet record, the account phone number helps us avoid discussing private details with an unverified person.

Yes. The Privacy Policy covers payment references and status details linked to your account when you use DANA, OVO, GoPay or QRIS. We may also handle bank transfer or virtual account references to investigate a receipt or confirm which account needs support.

You can contact us through the account support path and ask what personal details are connected with your menu77 account. Include the record type, such as phone verification or a QRIS receipt. We may complete an identity check before responding, subject to local law.

Send a correction request through signed-in support and identify the field that is wrong, such as a phone number or account detail. We may ask for phone verification before changing sensitive information, then assess the request under the Privacy Policy and applicable requirements.

Retention depends on the type of record and the service, security or legal reason for keeping it. Payment references, support messages and login events may follow different periods. Contact us about a specific record, and we can explain the applicable handling where local law permits.

Some account or security functions may not work as expected if required cookies are blocked, particularly the path from phone verification to the lobby. Optional cookie choices may differ. Your browser settings control many cookies, while our Privacy Policy explains how related device details are handled.

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